New Wave IT Consulting

CLOUD MANAGED SUPPORT SECURITY

Helping great companies simplify and take control of their IT

Call 01723 643001

Solutions

WHAT IS A MANAGED SERVICE PROVIDER?

A Managed Service Provider (MSP) manages and assumes responsibility for providing an IT infrastructure and services to clients. Typically, this is done remotely and on a proactive basis. However, many clients may still prefer or require some onsite management of their IT solutions.

3 KEY PROBLEMS FOR BUSINESSES

We’ve always known that for businesses large and small, IT can be a real challenge to manage. That’s why here at New Wave IT we want to take the stress out of managing your own IT services so you can focus on what is important to you, your own business.

  • Poor IT Performance & Service Delivery

    Live remote monitoring provides advanced notifications to our agents before minor issues become major faults. Reducing IT downtime to increase business productivity.

  • Controlling IT Costs

    Monthly support plans that include pre-paid hours and strategy meetings. Knowing your IT costs are covered upfront is one less thing to worry about.

  • Distraction from Business Priorities

    Our typical customer doesn’t want to be distracted by managing IT Services. Our fully managed service allows you to get back to what you do best.

About us

New Wave IT Consulting was created by hard working IT professionals that believe there is a smarter and more efficient way to provide IT support and services to business. With over 15 years’ worth experience delivering IT solutions to businesses across the Yorkshire region, New Wave IT Consulting have the skills and knowledge to provide the complete IT package for businesses. From design, implementation, support and management New Wave IT Consulting work closely with their clients to see the whole picture.

New Wave IT Consulting are based in Scarborough but serve clients all across Yorkshire.  We are proud to support clients in York, Hull, Leeds, Bradford, Sheffield and all the towns in between. Remote support, cloud services and virtualisation mean IT support is no longer limited by geography.

Services available include IT support contracts, Cloud / Hosted services, PC & Mac installation and support, Virtualisation (Server and Desktop), VoIP telephone systems, wireless & wired networks, Point-to-Point WiFi, web design & hosting.

Paul Turner

Consultant / Owner

I’ve worked in the IT support industry for over 15 years as a technician and consultant providing solutions for Microsoft Windows and Apple systems. I have strong, effective technical skills and have many years of experience in technical problem solving, server management, configuration, disaster prevention and recovery strategy planning for clients. I have a solid knowledge of network and telecom solutions including ADSL & fiber broadband, Wi-Fi, gateways, and firewalls.

Moving clients towards cloud-based solutions in recent years has been my motivation.  Using the power of cloud-based computing, communication and collaboration can greatly improve a business’s ability to react, their productivity and ultimately their profits.

I believe that clear communication is the key to success for clients and myself.  Explaining IT products and services at the correct level for the audience keeps everyone interested and involved.

Good communication delivers better results.

Why choose us

6 REASONS TO PARTNER WITH NEW WAVE IT CONSULTING

Here are 6 reasons why you should choose us to build your infrastructure, support your people and systems, as well as advise you on projects that will reduce your risk.
  • conversations-4872_af60b258-251e-41af-b238-dfb706d7b3d4

    Quick response

    We can log in to your PC, Mac or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.

  • diploma-2983_a6bb0b64-dbc1-431e-ac00-a83597982a0

    Experienced

    With more than 15 years of IT experience, we have gained knowledge in a wide spectrum of technologies, industries, and application types.

  • messaging-app-4876_473fc710-9ecc-4785-9e78-8c9f00ae9498

    No geek speak

    You deserve to have your questions answered in plain English.  Jargon-free communication guaranteed.

  • flag-2979_1fd1d414-4b4f-4887-a94a-493ba8e0b0c7

    Business savvy

    We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.

  • source-code-1900_d2c3a8cb-9d49-47a9-aa2d-152f24e446d6

    One-Stop Shop

    We handle all aspects of your IT including Mac & PC hardware, software, management, and any other related technology needs.

  • happy-emoji-2947_45d5bb03-c67d-4e73-a316-a5e7f4a9f2f7

    100% Satisfaction Guarantee

    We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.

How It Works

GET A IT SOLUTIONS QUOTE

Please contact us on 01723 643001 or complete the form for a callback.

  • Let’s Talk

    We’ll chat about your business, how you use technology, and what you want to get out of IT.

  • Choose Your Plan

    If we’re the right fit, you’ll choose the IT service agreement that works best for your organization.

  • Start Your IT Experience

    Within days, you’ll be experiencing IT like never before.